Free Worldwide Delivery, No Minimum Purchase!

Return Policy

Note

We want you to enjoy our products, have fun with them, so please feel free to contact our Customer Service or Support Experts first if you run into any problems, don’t worry, we are also glad to take any unwanted items back.

 

Return & Exchange Policy

Purchases made through our site are valid for a refund within 5 days of receipt, exchange/credit within 10 days of receipt.

  • All returns/exchanges must obtain an authorization first, you may contact us at info@uctronics.com for it.
  • Items must be in its original condition, returns on damaged, scratched, programmed, burnt, or otherwise 'played with' products will not be accepted.
  • You need to write your name, email address, order number, the reason for return/exchange on a slip and include it in the package.
  • Please provide us with a tracking number of the returned package (if applicable).
  • Free returns/exchanges are only available for wrong/defect items.
  • Returns could take up to 2 weeks, and this does not include transit times.

*This policy applies to all purchases made through our website (www.uctronics.com).

 

Refund

All refunds will be issued in the original form of payment or store coupons.

Refund for store coupon will be processed the minute the returned package gets to our warehouse. We will inform you once a refund’s issued. Normally you will get the refund within 1-3 days.

 

Receiving wrong/damaged items?

Please be made aware that shipping services are not provided by us, so this could happen from time to time.

Please contact us immediately through our live chat or at info@uctronics.com with pictures of the damaged items/packaging, and we will arrange a resend ASAP.

 

My Cart

You have no items in your shopping cart.